Did your payment complete but the order isn't in your Account?

New Site:

Though rare, we do occasionally we have payments that do not complete correctly.  If you have made a payment, and do not have a completed order in your order history, please use the Contact Us button (bottom left side of each site page) and let us know:

1. The full name and email address on your account
2. Some of the product titles that you purchased
3. Your order total (and what currency)

We will respond back to you as soon as we can.

Legacy Site:

Though rare, we do occasionally we have payments that do not complete correctly.  If you have made a payment and do not have a completed order in your order history, please use the Contact Us button (bottom of each site page) and let us know your email address on your account and the products that you purchased and we can investigate further.