Checkout / Product Problems and Product Information

Checkout and Payment Problems

• Checkout Problems
• Checkout Problems (Legacy Site)
• Order Paid but not completed

Download Link Not Working

• Download Link Not Working

Digital Formats for Downloaded Purchases

• How to Access Your Virtual Tabletop Content
• 3D Printer Files (.stl)
• OPS Container Format (.epub)
• ZIP files
• Phone PDF Format
• PDF Files

Printed Product Information

• Printed Items Delivered with Errors or Damage
• Print Fulfillment Locations
• Estimated Shipping Costs
• Shipping Printed Books to the EU Post Brexit
• Print Order Production Times (US & Worldwide)
• Print Order Shipping Times (US & Worldwide)

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Printed Card Order Questions

• Common Card Order Questions / Answers

Help with Printing PDF file

• Unable to print PDF file