Questions about the shipping on your print order?

Has your order for printed books or cards not shipped out yet? 

The time to print and ship books is usually around 5 business days but can vary at times depending on printer capacity.

Has your order been shipped but not delivered?

If you used a premium shipping option, there will be a tracking number in your order notes.  If you run into any problems with your tracking number, please let us know using the Contact Us button at the bottom left side of each account page.

Orders shipped with standard shipping can take a long time for delivery. You are saving money on freight but these shipping methods can take up to six weeks in some cases. 

Please note: We cannot consider a package that used standard shipping to be lost until it is forty five days past the shipping date. If your order hasn't been delivered after that time,  please reach out to Customer Service and let us know your order number and the titles of the products you ordered and we can investigate further.